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DIGITAL PICK & PACK

Digital Pick & Pack: On a Tablet, No Paper, No Guesswork

Digital Pick & Pack replaces printed pick sheets with a tablet workflow built for food warehouses: orders grouped into picking waves, big readable line items, one-tap shorts and substitutions, and a pack check before anything goes on the truck. Invoices update automatically to match what was actually packed.

  • Works on the tablets you already have — no scanners or special hardware required
  • Shorts and substitutions flagged in one tap, invoices adjust automatically
  • 80% fewer picking errors than paper lists
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★★★★★  Trusted by 600+ suppliers across Australia

Open Pantry digital pick and pack screen showing tablet picking with a short, a substitution and a pack check
Recommended by:M&J ChickensFood & Drink BusinessFoodService REPGoogle ★★★★★
Built for food & beverage wholesalersMeatSeafoodProduceDairySmallgoodsBakeryBeverages

Paper pick lists are where good orders go wrong

Printed sheets are out of date the moment an order changes

Shorts scribbled in a margin never make it to the invoice — so you invoice for stock you didn’t send

No record of who picked what, so repeat mistakes stay invisible

Substitutions decided on the fly with no customer trace

From Order to Truck, All on Screen

1

Orders become picking waves

Grouped and sequenced for the warehouse, organised by storage zone so pickers walk less.

2

Pickers work from a tablet

Large, readable line items designed for cold, busy warehouses. Tap to confirm each line.

3

Shorts and subs in one tap

Short a line or substitute a product; the order, the customer’s paperwork and the invoice all update automatically.

4

Pack check, then dispatch

A final check confirms the order is complete before it’s marked ready and flows to delivery runs and invoicing.

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Built for warehouse reality

Big fonts, high contrast, glove-friendly targets — the picking screens are deliberately designed for tablets in coolrooms, not desks.

Open Pantry tablet picking screen with large, high-contrast line items designed for coolroom use

Shorts that fix the invoice, not just the order

Mark a line short and the invoice reflects what actually shipped — no more crediting customers after they call about missing stock they were billed for.

A short-picked line in Open Pantry flowing through to an invoice billed for what was actually shipped

Substitutions with a paper trail

Swap in a substitute with one tap. The change is recorded on the order so the customer, the driver and the invoice all tell the same story.

A one-tap product substitution in Open Pantry recorded on the order, paperwork and invoice

Pick the right lot, automatically

With lot and expiry tracking on, pickers are directed to the earliest-expiring lot first (FEFO) — stock rotation happens by default.

Open Pantry pick line directing the picker to the earliest-expiring lot first (FEFO)
More product lines purchased
24%
Your always-on branded store and app put your full range in front of customers, so baskets grow.
Less order-processing cost
95%
AI order capture and auto-invoicing remove the manual keying between order and books.
Fewer picking errors
80%
Tablet pick & pack with FEFO lot and expiry tracking catches shorts and wrong items before they ship.

Real gains suppliers report after moving ordering, fulfilment and invoicing onto Open Pantry.

Picking Connects Your Whole Order Flow

M&J Chickens

Trusted by M&J Chickens

M&J Chickens use Open Pantry to move ordering out of calls and messages and into one digital workflow — giving customers a smooth ordering experience and giving the team fewer errors and less admin.

Alex Ortiz — Head of Sales

“With Open Pantry, we launched our own fully branded ordering app — it’s helped us protect our customer base, move to digital ordering, and deliver a much better experience to our venues.”

Alex Ortiz — Head of Sales
Alex Ortiz — Head of Sales
M&J Chickens
Get a DemoSee how their setup works →

Paper can’t update; a warehouse ERP is overkill

A printed list is frozen the moment it leaves the printer — every change after that lives in handwriting. At the other extreme, standalone warehouse systems cost more than your ordering platform and still need integrating. Digital Pick & Pack sits in the middle deliberately: warehouse-grade picking that’s already connected to your orders, stock, invoices and deliveries, because it’s the same platform.

Frozen paper pick lists and an over-scoped standalone warehouse ERP versus Open Pantry digital pick & pack built into the same platform

Questions Suppliers Ask About Digital Pick & Pack

What is pick and pack?＋
Pick and pack is the warehouse process of collecting the items on each customer order (picking) and preparing them for delivery (packing). Digital pick and pack software replaces printed pick lists with a tablet workflow that tracks each line, records shorts and substitutions, and updates invoices to match what actually shipped.
Do I need barcode scanners or special hardware?＋
No. Digital Pick & Pack runs on standard iPads and Android tablets — most suppliers use the tablets they already own. Pickers tap lines to confirm rather than scan, which suits food warehouses where many products aren’t barcoded at pack level.
What happens when a picker finds we’re short on a product?＋
They mark the line short in one tap. The order updates, and the invoice is generated from what was actually packed — so the customer is never billed for stock that didn’t ship, and no one has to remember a margin scribble at invoicing time.
Can pickers substitute a product, and does the invoice update?＋
Yes. Pickers can substitute an item during picking; the substitution is recorded on the order and flows through to the customer’s paperwork and invoice automatically, so everyone sees the same final order.
Is there a final check before orders go on the truck?＋
Yes — orders go through a pack/check step before being marked ready for dispatch, catching missed lines while they’re still fixable rather than at the customer’s door.
How do orders get to the picking screen — do I still print anything?＋
Nothing. Orders from your app, store and AI Order Capture land in the picking queue automatically and are grouped into waves. Changes to an order update the screen — the reason paper can’t compete.
Can multiple pickers work at once without doubling up?＋
Yes. Orders are organised into picking waves and each picker works their own assignments, so two people can’t pick the same order twice.
Can picking be organised by storage zone or delivery run?＋
Yes. Pick lines are organised by storage zone so pickers move through the warehouse logically, and finished orders flow into delivery runs for loading in drop order.
How do short-picked items affect stock levels?＋
Stock decrements reflect what was actually picked, and shorts feed your stock intelligence — persistent shorts on a line are a reorder signal.
Does it work for mobile/tablet use in coolrooms?＋
Yes — the picking screens are designed mobile-first with large fonts and touch targets that work with cold hands and gloves. It’s a warehouse tool that happens to run on a tablet, not a desktop app squeezed onto one.
How long does it take to move my warehouse team off paper?＋
Typically days. The workflow mirrors what pickers already do — walk, pick, confirm — so training is minimal. Most teams run one shift in parallel with paper and don’t go back.
What does it cost?＋
Pick slips and order fulfilment are included from the Free plan, with the full digital workflow on Pro — see our pricing page.

Works Even Better With

Lot, Expiry & FEFO

Picking is directed to the earliest-expiring lot first, so stock rotation happens by default.

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Routes & Live ETAs

Packed orders flow into delivery runs, sequenced for loading last-stop-first.

Explore →

AI Order Capture

Emailed and texted orders land straight in the picking queue — no retyping first.

Explore →

Get Your Warehouse Off Paper This Week.

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